Do you also have a brick & mortar presence? - Only Online.
We attend occasional pop up markets during peak Seasons; however, we do not have a physical location at the moment.
Can I cancel my order or request for an exchange after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
Our return policy lasts 14 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 14 days to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team and we will respond within 24-48 hours to assist with the process.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Visa, MasterCard, and American Express.
What are your shipping options? - Limited by volume.
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrived broken or damaged?
We'll make it up to you in the case that it does. If you discover a flaw or fault in the item, please contact us within the first 3 days of receiving that item and we'll work it out with you.
Where do you ship from?
Primarily we ship out from the Upstate of South Carolina. Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.